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Creating a Customer Journey Map (or how your customers got to you and bringing them back again)

February 17, 2021 by Amanda Curl posted in: Help for Business Owners & Occupiers

You know how important it is to create memorable experiences for customers and to solve any problems that arise. However the customer is more likely to have a complex customer journey with your brand than in the past. The ways in which they can ... Read more

This entry was tagged: customer service

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Considering Social Value for your Small Business

February 9, 2021 by Amanda Curl posted in: Help for Business Owners & Occupiers

Social value is about being aware of how your business or organization impacts your community. It usually refers to positive ways you can take action to improve and sustain the local economy, employment and environment. Many customers are now ... Read more

This entry was tagged: help for small businesses

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Social Media Trends 2021

February 1, 2021 by Amanda Curl posted in: Help for Business Owners & Occupiers

We all spent a lot more time on social media in 2020. Whether that was connecting and sharing on social networks, reading blogs, indulging in a bit of social gaming or interacting with our business audience. It continues to be a place that it is ... Read more

This entry was tagged: social media

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Property Trends 2021

January 26, 2021 by Amanda Curl posted in: Business Owners & Property Buyers

It's time for us to take our annual look through some internet predictions for the year ahead in commercial property so you don’t have to! Read on for some forecasts in property development, architecture, design and technology.    Commercial ... Read more

This entry was tagged: market trends

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Using Text Analytics in Marketing

January 19, 2021 by Amanda Curl posted in: Help for Business Owners & Occupiers

Text analytics, also known as text mining, is the process of using machine learning technology to extract information from messy, unstructured text-based data and organising it so it can be analysed. Unstructured data is very common. It is ... Read more

This entry was tagged: Data

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How to Market for Existing Customers

January 12, 2021 by Amanda Curl posted in: Help for Business Owners & Occupiers

Once a customer has invested their time and money with you they want to know that their investment was money well spent. Their repeat business is probably going to bring in more money without the set up costs of a new client so it makes sense to ... Read more

This entry was tagged: marketing tips

Using Pop Culture in Social Media Marketing

January 5, 2021 by Amanda Curl posted in: Help for Business Owners & Occupiers

Film, fashion, music, sports. These are the things most people visit social media to talk about. 2020 saw more people indulging in nostalgia as we all seek out things from our past to bring us comfort in difficult times. And in marketing you need to ... Read more

This entry was tagged: social media tips

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Core Web Vitals. Be Ready.

December 9, 2020 by Amanda Curl posted in: Help for Business Owners & Occupiers

Beginning in May 2021 Google has announced a new algorithm update that means the quality of a web page experience is to become a new ranking factor for searches. The intention of this new update is to enhance a user’s experience.   A website's ... Read more

This entry was tagged: Google

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Do you want to play a Game?

December 1, 2020 by Amanda Curl posted in: Help for Business Owners & Occupiers

Christmas is traditionally a time for games both in video and board format. Who doesn’t look forward to the annual family argument over Monopoly or the wrestle over who gets the playstation controller next?  Our love of games goes back to ancient ... Read more

This entry was tagged: social media tips

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Image SEO Tips to Increase your Ranking

November 23, 2020 by Amanda Curl posted in: Help for Business Owners & Occupiers

We’ve put together some Image SEO tips to help increase your ranking. When a user performs a Google search the search engine determines if the query can be matched with a relevant image that it will then display at the top of the search query page. ... Read more

This entry was tagged: images, SEO

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