In today’s office market, there is a shift in demand toward ‘quality’ space. But in a market shaped by hybrid working and changing expectations, what does quality actually mean in 2026?

And what makes one office space stand out while another struggles to attract interest?

From Location to Experience

Traditionally, office quality was defined by a handful of metrics: location, size, and specification. While these still matter, they are no longer enough on their own.

In 2026, quality is increasingly defined by experience. In other words, how a space supports the people using it because the office is no longer just somewhere to work. It is somewhere employees choose to spend time.

Design That Supports How People Work

Modern office space is designed around flexibility. Rows of desks are being replaced by environments that support a range of activities, including collaboration and meetings, quiet, focused work and informal interaction.

Spaces that can adapt to different working styles are far more attractive to occupiers navigating hybrid models.

The Net-Zero Benchmark: Why Quality” Means Green

In 2026, defining “quality” in office space is impossible without placing environmental credentials at its very core. Following the landmark June 2026 MEES policy update, which mandates that all commercial properties over 1,000 square metres must achieve an EPC B rating by 2031, sustainability continues to shift from a bonus to a legal and operational benchmark.

Modern occupiers no longer view features such as on-site solar power, smart energy monitoring and verified BREEAM certifications as premium additions. Instead, these credentials are considered fundamental infrastructure, required to meet ESG targets and protect businesses from future regulatory penalties.

Beyond compliance, green credentials serve as a critical tool for talent acquisition and workplace culture transforming the traditional workplace into a health-conscious destination that employees actually want to commute to.

Amenities That Add Value

Today’s offices are competing with home working. As a result, amenities have become a key part of what defines quality.

These might include:

• Breakout areas and informal meeting spaces
• On-site cafés or nearby hospitality
• Wellness features such as gyms or quiet rooms
• Outdoor space or access to green areas

These elements can also help create an environment that people actively want to return to.

Connectivity and Location—Still Important, But Different

Location still matters but the definition of what makes a good location is evolving.

Transport links remain important, but so too does the surrounding environment. Occupiers are increasingly looking for locations that offer convenience, amenities within walking distance and a sense of place.

In some cases, this is shifting demand beyond traditional city centre cores into well-connected secondary locations.

Flexibility Built In

Perhaps the most defining feature of quality in 2026 is flexibility. This can take many forms such as flexible layouts, shorter lease structures and the ability to scale space up or down.

In an uncertain environment, occupiers value the ability to adapt and the spaces that enable this are in highest demand.

What This Means for Landlords and Agents

Understanding how “quality” is defined today is essential. For landlords, it may mean investing in upgrades or repositioning existing assets. For agents, it requires highlighting the right features.

In 2026, the offices that succeed are not just those that meet expectations but those that understand how those expectations have changed

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